Please read these terms carefully before engaging our services.
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Samaroo Solutions LLC ("Samaroo Solutions," "we," "us," or "our"), a New Jersey limited liability company. By engaging our services, signing a service agreement, or submitting payment, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not engage our services.
Samaroo Solutions provides digital marketing and business services including, but not limited to: search engine optimization (SEO), pay-per-click advertising, social media management, content creation, web design and development, email marketing, reputation management, business funding consulting, bookkeeping, print services, AI services and automation, CRM customization, and database reactivation.
The specific services, deliverables, timelines, and fees applicable to your engagement will be described in a separate Service Agreement or proposal. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall control.
To enable us to deliver services effectively, you agree to:
Delays in providing required materials, approvals, or access may result in project delays for which Samaroo Solutions is not responsible.
Fees for services are set forth in your Service Agreement or proposal. Unless otherwise agreed in writing, invoices are due within 7 days of the invoice date. Recurring retainer fees are billed monthly in advance.
Invoices not paid within 14 days of the due date may incur a late fee of 1.5% per month on the outstanding balance. We reserve the right to suspend services on accounts that are 30 or more days past due until payment is received in full.
Advertising budgets for Google Ads, Meta Ads, and other paid platforms are separate from our management fees and are billed directly to the client's advertising accounts. Samaroo Solutions is not responsible for charges incurred on third-party platforms.
Due to the nature of digital marketing services, fees paid for work already performed are non-refundable. If you cancel services before work begins, any prepaid fees will be refunded less any non-recoverable costs already incurred.
You retain ownership of all materials, content, trademarks, and intellectual property you provide to us. You grant Samaroo Solutions a non-exclusive license to use these materials solely for the purpose of delivering the contracted services.
Upon receipt of full payment, Samaroo Solutions assigns to you ownership of all custom deliverables created specifically for your engagement (such as website designs, custom graphics, and written content). Until full payment is received, all work product remains the property of Samaroo Solutions.
Samaroo Solutions retains ownership of all internal tools, templates, processes, methodologies, and proprietary systems used in delivering services, regardless of whether they are incorporated into your deliverables.
Unless you notify us in writing, Samaroo Solutions reserves the right to reference your name, logo, and general project results in our portfolio and marketing materials.
Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared in connection with the services ("Confidential Information"). Confidential Information does not include information that is publicly known, independently developed, or required to be disclosed by law. This obligation survives termination of the engagement.
Services commence on the start date specified in your Service Agreement and continue for the term specified. Month-to-month engagements continue until terminated by either party.
You may terminate services with 30 days' written notice to [email protected]. You remain responsible for all fees incurred through the end of the notice period.
We may terminate services immediately upon written notice if: (a) you fail to pay fees within 30 days of the due date; (b) you breach these Terms or your Service Agreement and fail to cure such breach within 10 days of notice; or (c) you engage in conduct that we reasonably determine to be harmful, illegal, or damaging to our reputation.
Upon termination, we will deliver all completed work product for which full payment has been received. Access to any accounts, platforms, or tools we manage on your behalf will be transferred to you within a reasonable time, subject to payment of all outstanding balances.
Digital marketing results are inherently variable and depend on many factors outside our control, including search engine algorithm changes, market competition, advertising platform policies, and the quality of your products or services. Samaroo Solutions does not guarantee specific rankings, traffic levels, lead volumes, or revenue outcomes. We commit to applying our best professional judgment and industry-standard practices to pursue your stated goals.
To the maximum extent permitted by applicable law, Samaroo Solutions' total liability to you for any claims arising from or related to our services shall not exceed the total fees paid by you to Samaroo Solutions in the three (3) months immediately preceding the claim.
In no event shall Samaroo Solutions be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Samaroo Solutions and its members, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) any materials or content you provide to us; (c) your products or services; or (d) your violation of any applicable law or third-party rights.
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in New Jersey under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.
We reserve the right to update these Terms at any time. We will notify active clients of material changes by email. Your continued engagement of our services after changes are posted constitutes your acceptance of the updated Terms.
These Terms, together with any signed Service Agreement or proposal, constitute the entire agreement between you and Samaroo Solutions regarding the services and supersede all prior discussions, representations, and agreements.
Questions about these Terms? Reach out:
Beyond the screen, we extended this brand into the physical world β crafting print collateral designed to leave a lasting impression.
