Please read these terms of service carefully before you engage our services.
These Terms of Service ("Terms") form a legally binding agreement between you ("Client," "you," or "your") and Samaroo Solutions LLC ("Samaroo Solutions," "we," "us," or "our"), a New Jersey limited liability company. By engaging our services, signing a service agreement, or submitting payment, you agree that these Terms bind you.
If you do not agree with any part of these Terms, you should not engage our services.
Samaroo Solutions provides digital marketing and business services. These include, but are not limited to: search engine optimization (SEO), pay-per-click advertising, social media management, content creation, web design and development, email marketing, reputation management, business funding referrals, bookkeeping, print services, AI services and automation, CRM customization, and database reactivation.
A separate Service Agreement or proposal will describe the specific services, deliverables, timelines, and fees that apply to your engagement. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall control.
To enable us to deliver services effectively, you agree to:
Delays in providing required materials, approvals, or access may result in project delays. Samaroo Solutions is not responsible for those delays.
Your Service Agreement or proposal sets forth the fees for services. Unless we both agree otherwise in writing, invoices are due within 7 days of the invoice date. We bill recurring retainer fees monthly, in advance.
If you do not pay an invoice within 14 days of the due date, the invoice may incur a late fee.
The late fee is 1.5% per month on the outstanding balance.
We also reserve the right to suspend services on accounts that are 30 or more days past due until we receive payment in full.
Advertising budgets for Google Ads, Meta Ads, and other paid platforms are separate from our management fees. Instead, the platforms bill those budgets directly to your advertising accounts. Samaroo Solutions is not responsible for charges incurred on third-party platforms.
Because of the nature of digital marketing services, fees paid for work we have already performed are non-refundable. However, if you cancel services before work begins, we will refund any prepaid fees, less any non-recoverable costs already incurred.
You retain ownership of all materials, content, trademarks, and intellectual property you provide to us. You also grant Samaroo Solutions a non-exclusive license to use these materials solely for the purpose of delivering the contracted services.
Once we receive full payment, Samaroo Solutions assigns to you ownership of all custom deliverables created specifically for your engagement (such as website designs, custom graphics, and written content). Until we receive full payment, all work product remains the property of Samaroo Solutions.
Samaroo Solutions retains ownership of all internal tools, templates, processes, methodologies, and proprietary systems we use in delivering services. This applies regardless of whether your deliverables include them.
Unless you notify us in writing, Samaroo Solutions reserves the right to reference your name, logo, and general project results in our portfolio and marketing materials.
Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared in connection with the services ("Confidential Information"). However, Confidential Information does not include publicly known information, independently developed information, or information that the law requires a party to disclose. This obligation survives termination of the engagement.
Services commence on the start date specified in your Service Agreement and continue for the term it specifies. Month-to-month engagements continue until either party terminates them.
You may terminate services with 30 days' written notice to [email protected]. In that case, you remain responsible for all fees incurred through the end of the notice period.
We may terminate services immediately upon written notice if: (a) you fail to pay fees within 30 days of the due date; (b) you breach these Terms or your Service Agreement and fail to cure such breach within 10 days of notice; or (c) you engage in conduct that we reasonably determine to be harmful, illegal, or damaging to our reputation.
Upon termination, we will deliver all completed work product for which we have received full payment. We will also transfer to you access to any accounts, platforms, or tools we manage on your behalf. We will do so within a reasonable time, subject to payment of all outstanding balances.
Digital marketing results are inherently variable. They depend on many factors outside our control, including search engine algorithm changes, market competition, advertising platform policies, and the quality of your products or services. Samaroo Solutions does not guarantee specific rankings, traffic levels, lead volumes, or revenue outcomes. Instead, we commit to applying our best professional judgment and industry-standard practices to pursue your stated goals.
Samaroo Solutions is not a lender, financial advisor, accountant or law firm, and we do not issue credit. For business funding, we help business owners prepare and apply for business credit cards through a third-party funding partner. The partner charges no upfront fee. If you are approved, it charges a success fee of 10% of the total credit limits you are approved for, whether or not you use them, and it pays Samaroo Solutions a referral commission out of that fee.
Nothing on our website or in our conversations is financial, tax or legal advice. We share what has worked for our own business, and it is in no way a sign of the results you will get. Each card issuer or lender sets its own approval rules, limits, rates and fees. You are responsible for your own decisions, so please do your own research and talk with a qualified financial advisor or attorney before you use any business credit service.
To the maximum extent permitted by applicable law, Samaroo Solutions' total liability to you for any claims arising from or related to our services shall not exceed the total fees you paid to Samaroo Solutions in the three (3) months immediately preceding the claim.
In no event shall Samaroo Solutions be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, loss of data, or business interruption. This applies even if we have been advised of the possibility of such damages.
You agree to indemnify, defend, and hold harmless Samaroo Solutions and its members, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) your breach of these Terms; (b) any materials or content you provide to us; (c) your products or services; or (d) your violation of any applicable law or third-party rights.
The laws of the State of New Jersey govern these Terms, without regard to New Jersey's conflict of law provisions. First, the parties shall resolve any disputes arising from these Terms or our services through good-faith negotiation. If negotiation fails, the parties shall submit the dispute to binding arbitration in New Jersey under the rules of the American Arbitration Association. However, either party may seek injunctive relief in a court of competent jurisdiction.
We reserve the right to update these Terms at any time. When we make material changes, we will notify active clients by email. Your continued engagement of our services after we post changes constitutes your acceptance of the updated Terms.
These Terms, together with any signed Service Agreement or proposal, constitute the entire agreement between you and Samaroo Solutions regarding the services. They also supersede all prior discussions, representations, and agreements.
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Beyond the screen, we extended this brand into the physical world with print collateral designed to leave a lasting impression.
